Special offer for foreign companies

Special offer for foreign companies

If you are an established company in your country and strive to expand your market and growth across borders yet have a certain concern about whether your strategy can be adapted to the German market and customs, we are at your side at any time!
The two sites of ja-dialog perfectly combine the aspects of German habits, lifestyle, and culture: Our headquarter located in the very heart of multinational, pulsating, and never resting capital Berlin and our second site in the – in comparison – quiet, suburban, almost rural city of Bitterfeld-Wolfen allowed us gain experience with any size of client and their unique needs. The portfolio of our partners beholds all variations from the locally oriented, self-owned company up to international corporations that operate on a global level.
Due to working with such a broad array clients, we were able to gain experience in all valuable aspects of the establishment of successful service to their customers – and we welcome you to benefit from those.
Regardless about your service or product offered and newly introduced to the German market, ja-dialog and its employees are your desired partners to conquer a new field. As your partner, we provide you with any of the following services.
Aus der Hauptstadt Zufriedenheit genießen - ja-dialog Outsourcing Call Center

Cost reduction by outsourcing of customer service

No need to rent office spaces, furniture, and technical equipment No costs for recruiting, hiring, or training employees

Inbound customer service including cross- and upselling

Leave selling your product to highly skilled employees and watch numbers rising

Customer service all around the clock or whenever you need it

100% flexibility to ramp-up and reduce the manpower needed or adjust to seasonal peaks

Optimization of your customer loyalty

Let experts handle the satisfaction of your customers so you can keep your focus on your product

All-round risk elimination

Advise from cultural habits to financial topics and legal aspects

Multiskilled and multilingual

Our employees cover a wide range of languages and are trained to provide support on all current channels (spoken, written, chat, social media) B2C and B2B sales in-and outbound

Quality control

We provide you with reporting, quality measurement or training schedules adapted to your individually set criteria including mystery calls or requests at any time

Finding partners

Networking, contact management for finance, logistic, web design, marketing

As each company is as unique as their product, we know very well that there is no such thing as a “one fits it all” service package. ja-dialog provides you with a flexible and fully adaptable service that is measured by your exact needs, budget, and requirements.

Get in contact with us today to receive your special offer:

Susanne Dué-Beckers - Leiterin Vertrieb

Susanne Dué-Beckers

Head of sales / distribution

Christoph Baumgärtner - Geschäftsführer

Dr. Christoph Baumgärtner

Managing director

Call us or write us an e-mail.

Please schedule an appointment for your individual consulting.
E-Mail sales@ja-dialog.de or simply call us: +49 30 / 81 48 92 100

We're looking forward to working with you!