"In my 30 years in the industry, ja-dialog is the first service provider to promise me 15 FTE and even deliver 17 FTE. Very good."

„jja-dialog has been an important partner
mit dem wir Kundenservice für Sparkassen abbilden.
In allen Aspekten ist ja-dialog ein guter Partner, 

in Schnelligkeit und Mitdenken unschlagbar.“

"ja-dialog takes over the commercial customer service and 1st-level IT support. With their input and ideas for process improvements, ja-dialog is not only a reliable service provider, but also a valuable business partner." Jörg Feldmann Managing Director at kompaktwerk GmbH

"ja-dialog thinks along with us, takes full responsibility and always responds flexibly to our requests. Top!" Jasper Böckel Founder and Managing Director at myo

"Better and more diligent than any other call center we have worked with so far. Anabel Eberth Account Manager at REINBOLDROST

"The cooperation with ja-dialog in the framework of a B2B outbound project is very pleasant and constructive. Since the people involved in the project worked very closely to our needs right from the start and we were in close communication, we were satisfied with the support at all times." Lilly Oesterreich Project Manager Digital Communication at Paritätischer Gesamtverband

"The cooperation with ja-dialog was very supportive and appreciative from the very beginning. The technical expertise, but also the implementation of the same values and expectations in customer service have convinced me directly. I am looking forward to our continued cooperation!" Ingrid Wenzel Team Lead Customer Success & Service at heycar

"For us as a regional company, friendly customer service is of great importance. With ja-dialog, we can put this into practice. In addition, we achieve our goals of high flexibility and quality with the cooperation."

"With ja-dialog, we have found the right partner to quickly build up our multilingual call centre team for both the acquisition and support of existing customers. We appreciate the professional contact at eye level and share the same values.“

With ja-dialog we have found a reliable and flexible partner for our B2B acquisition, who is also able to deal with individual and technical problems. In addition to the successful cooperation and an excellent conversion rate, we are also pleased with our partner on a human level, with whom we are happy to continue working beyond the planned test period. Carsten Lambrecht Head of Marketing & Sales Management at SCHOENERGIE GmbH

"ja-dialog works flexibly, reliably and professionally. The colleagues at ja-dialog are not only service providers, but take responsibility, think and help in optimising the process. That makes a real difference."

"With a high level of expertise, professionalism and humanity, ja-dialog has been supporting us since 2018 and has played a key role in shaping the customer experience at 1NCE as an indispensable partner. ja-dialog now provides an outstanding service for 1NCE in over 10 languages and inspires our customers around the globe."

"ja-dialog is an excellent customer service partner. I have been working with ja-dialog for 5 years in my various roles in the Vorwerk Group. It has always been a good fit: ja-dialog is sociable, delivers quality and solves issues."

"Unique in speed, flexibility, transparency and above all solution oriented. The partnership with ja-dialog is simply a pleasure." Ivonne Dinter Sales/Service Processes Officer at enviaM